BikeSmart, Inc., exclusive NS USA distributor, will gladly accept returns within 30 days of original purchase date.
- Items must be in new condition, with all original packaging, and with all manuals and accessories included.
- Bicycles may be returned for store credit only or exchanged.
- No returns on “Special Order” items.
- All refunds require original receipt. For returns without an original receipt, we may, at our discretion, issue store credit.
- Refunds will be issued in the same form of payment as originally used.