Return Policy

BikeSmart, Inc., exclusive NS USA distributor, will gladly accept returns within 30 days of original purchase date.

Items must be in new condition, with all original packaging, and with all manuals and accessories included.
Bicycles may be returned for store credit only or exchanged.
No returns on “Special Order” items.
All refunds require original receipt. For returns without an original receipt, we may, at our discretion, issue store credit.
Refunds will be issued in the same form of payment as originally used.